Terms of Service

1. Acceptance of Terms

Welcome to SalesAura. These Terms of Service ("Terms") govern your access to and use of the SalesAura platform, including our AI-powered sales agent services, website, applications, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

SalesAura provides an AI-powered sales agent platform that helps businesses automate lead qualification, engagement, and meeting scheduling. Our Service includes:

• AI-powered conversational agents for sales engagement
• Lead qualification and scoring capabilities
• Integration with CRM systems and communication platforms
• Analytics and reporting dashboards
• API access for custom integrations
• Widget embedding for websites

3. Account Registration

To use certain features of our Service, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms or contain inaccurate information.

4. Subscription and Payment

4.1 Subscription Plans

SalesAura offers various subscription plans with different features and pricing. The specific terms of your subscription, including pricing, billing cycle, and included features, will be specified when you select a plan.

4.2 Payment Terms

• All fees are quoted in US dollars unless otherwise specified
• Payment is due at the beginning of each billing cycle
• We accept major credit cards and other payment methods as indicated
• All fees are non-refundable except as expressly stated in these Terms

4.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings.

4.4 Price Changes

We may change our prices at any time. Price changes will be effective upon your next billing cycle. We will provide at least 30 days' notice of any price increase.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Service to send spam, unsolicited messages, or deceptive content
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service for any fraudulent or malicious activities
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest user data without authorization
• Use the Service in a manner that could damage our reputation

6. Intellectual Property

6.1 Our Intellectual Property

The Service, including its original content, features, functionality, and underlying technology, is owned by SalesAura and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

6.2 Your Content

You retain ownership of any content you submit to the Service ("Your Content"). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display Your Content as necessary to provide the Service.

6.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to compensate you.

7. AI-Generated Content

Our Service utilizes artificial intelligence to generate content and responses. You acknowledge and agree that:

• AI-generated content may not always be accurate or appropriate
• You are responsible for reviewing and approving AI-generated communications
• We do not guarantee specific results from using AI features
• AI responses are generated based on available data and algorithms
• Human oversight is recommended for critical business communications

8. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to our data practices as described therein.

You are responsible for ensuring that your use of the Service complies with applicable data protection laws, including obtaining necessary consents from your customers and leads.

9. Third-Party Integrations

The Service may integrate with third-party services (e.g., CRM systems, communication platforms). Your use of such integrations is subject to the terms and privacy policies of those third parties. We are not responsible for third-party services or their content.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free. We do not guarantee any specific sales results or business outcomes from using the Service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SALESAURA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from or related to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless SalesAura and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination:

• Your right to use the Service will immediately cease
• You must stop using the Service and delete any copies
• We may delete your account and data (subject to our data retention policies)
• Provisions that by their nature should survive termination will survive

14. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved exclusively in the state or federal courts located in San Francisco County, California.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

16. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and SalesAura regarding the Service.
• Severability: If any provision is found invalid, the remaining provisions will remain in effect.
• Waiver: Failure to enforce any provision does not constitute a waiver of that provision.
• Assignment: You may not assign these Terms without our prior written consent.
• Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.

17. Contact Us

If you have any questions about these Terms, please contact us at: